The Radisson Hotel & Suites Fallsview was once again, presented with the 2016 Radisson President’s Award. The hotel was selected from more than 150 Radisson hotels globally. This is the 6th consecutive year that the Radisson Hotel & Suites Fallsview has won this award.
The President’s Award is presented to the properties that achieved top scores in guest satisfaction as measured by guest feedback for cleanliness and consistency in meeting (and often exceeding) the brand’s product quality standards. Rich Flores, vice president of operations for Radisson in the Americas, announced the recipients of the award in a recent company newsletter! “We are honored to be recognized with the Radisson President’s Award once again,” says Shelley Kemp, general manager of the Radisson Hotel & Suites Fallsview. Receiving this prestigious award 6 years in a row is a testament to the great work our Radisson Hotel & Suites Fallsview team is doing to make sure our guests receive the best service,” said Shelley Kemp. “We have established ourselves as the go-to location for business and leisure travel in Niagara Falls and the Fallsveiw District”.
This award recognizes those hotels and resorts that have consistently provided exceptional guest satisfaction and brand engagement with top scores in the following areas: service performance index, product performance index, loyalty performance index, problem resolution rate and cleanliness and conditions. The President’s award has become the symbol of outstanding quality for Radisson.
Radisson is one of the world’s leading global hotel brands. Radisson offers an upscale hotel experience serving both business and leisure guests with a range of World of Radisson features that are empathetic to the challenges of modern travel, including the 100% Guest Satisfaction Guarantee. For reservations and more information, visit www.radisson.com.
Radisson® has become one of the best-recognized hotel brands, offering an upscale hotel experience for business and leisure guests. The World of Radisson features solutions that are empathetic to the challenges of modern travel, including the 100% Guest Satisfaction Guarantee. Radisson has more than 160 hotels located in major urban and suburban settings, leisure destinations, airports, and business districts throughout the Americas, Asia Pacific and the Caribbean. Every staff member has a passion for Yes I Can! SM hospitality, the signature service philosophy of Radisson, which ensures the total wellbeing and satisfaction of each guest.
Radisson is a part of Carlson Rezidor Hotel Group, which also includes Quorvus Collection, Radisson Blu®, Radisson RED, Park Plaza®, Park Inn® by Radisson and Country Inns & Suites By CarlsonSM. For reservations and more information visit, www.radisson.com. Connect with Radisson on social media: @Radisson on Twitter and Facebook.com/Radisson.