The Radisson Hotel & Suites Fallsview, managed by Buffalo Lodging Associates, was presented with the 2014 Radisson President’s Award for the 4th consecutive year. The Niagara Falls hotel was selected from more than 145 Radisson hotels globally.
Each year, Carlson honors the top scoring hotels in overall guest satisfaction as measured by guest feedback for cleanliness and consistency in meeting (and often exceeding) the brand’s product quality standards. The President’s award has become a symbol of outstanding quality for Radisson.
General Manager Shelley Kemp graciously accepted the award on behalf of her entire staff at the company’s annual business conference held in the Bahamas in February of this year. The award was presented by Carlson’s chief operating officer, Javier Rosenbery.
“Our goal is for each and every guest to have an excellent experience. This award is a testament to the exceptional teamwork demonstrated by the caring employees of the Radisson Hotel & Suites Fallsview.” said Shelley Kemp. Employees recently celebrated this prestigious recognition at the hotel’s on-site restaurant, Tony Roma’s.
Radisson is one of the world’s leading global hotel brands. It delivers vibrant, contemporary and engaging hospitality that is characterized by its unique Yes I Can!SM service philosophy. Radisson hotels are first-class, full-service hotels that offer a range of “World of Radisson” service and amenities that have been created specifically to be empathetic to the challenges of modern travel, including its 100% Guest Satisfaction Guarantee.
To make reservations or request information about Radisson Hotel & Suites Fallsview, you may call (905) 356-1944, 1-877-325-5784 or access the hotel at www.niagarafallsview.com