Niagara Falls, Ontario – (Feb 24, 2012) – The Radisson Hotel & Suites Fallsview was presented with a 2011 Radisson President’s Award. The hotel was selected from among more than 420 Radisson hotels globally. The President’s Award is presented to the properties that achieved top scores in guest satisfaction as measured by guest feedback for cleanliness and consistency in meeting (and often exceeding) the brand’s product quality standards. Javier Rosenberg, Chief Operating Officer, Radisson, Americas and Executive Vice President of owned and managed hotels, Americas presented the award to Shelley Kemp, General Manager of the Radisson Hotel & Suites Fallsview, at the company’s recent Global Business Conference.
This award recognizes those hotels and resorts that have consistently provided exceptional guest satisfaction and brand engagement with top scores the following areas: service performance index, product performance index, loyalty performance index and cleanliness and conditions. The President’s award has become the symbol of outstanding quality for Radisson.
Radisson is one of the world’s leading global hotel brands. It delivers vibrant, contemporary and engaging hospitality that is characterized by its unique Yes I Can!SM service philosophy. Radisson hotels are first-class, full-service hotels that offer a range of “World of Radisson” services and amenities that have been created specifically to be empathetic to the challenges of modern travel, including its 100% Guest Satisfaction Guarantee.
Rooms and suites at the Niagara Falls, Canada Radisson Hotel feature free wireless Internet access, a well-lit work desk, a 37” flat screen satellite TV with pay-per-view movies, plus an in-room coffee maker with Radisson’s own unique blended coffee, an iron and ironing board.
Select rooms and suites offer views of the mighty Niagara River; and the Niagara Falls hotel also offers a number of premium Fallsview rooms overlooking the breathtaking Horseshoe Falls. Perfect for groups and family getaways to Niagara Falls, many rooms offer an in-room microwave and mini-fridge and a jetted tub in the bathroom.
Services at Radisson Hotel & Suites Fallsview include an indoor heated pool, fitness room, dry cleaning and 3 hour express laundry service, a concierge desk with sightseeing tour information, valet parking, an on-site gift shop, and room service from Tony Roma’s Restaurant, which is open for breakfast, lunch and dinner. Outback Steakhouse is located adjacent to the hotel. The hotel also offers 900 square feet of newly renovated meeting space, plus professional meeting planning assistance for both corporate and social events in Niagara Falls, Canada.
Radisson Hotel & Suites Fallsview is owned and operated by Buffalo Lodging Associates, LLC. Buffalo Lodging Associates owns and operates hotels throughout the Eastern United States and Ontario, Canada. A fully integrated hotel development and management organization, Buffalo Lodging provides operations, marketing, accounting, architectural, construction and MIS services for its own account as well as providing third-party management for outside owners and investors. The company is equipped to develop, construct and manage properties, and is constantly seeking new opportunities throughout the country.
For more information about Buffalo Lodging Associates’ management services or group of award-winning hotels, please visit www.buffalolodging.com or contact Cole Fach, vice president of development, at email@example.com.
To make reservations or request information about Radisson Hotel & Suites Fallsview, you may call (905) 356-1944, 1-877-325-5784 or access the hotel at www.niagarafallsview.com.