Operational Management

Our top priorities are ensuring that our hotels are in first class condition, provide impeccable levels of service, maximize daily rate and occupancy, and maintain above-average profit margins. Regional VPs and support teams work closely with hotel management in reviewing current issues and periodic management reports while frequently traveling to the hotels to conduct thorough property reviews and perform ongoing management evaluations. They also monitor the progress of properties under construction or renovation.

The management practices of Buffalo Lodging Associates have enabled our properties to be recognized as award winning hotels by consistently maintaining outstanding guest service and superior product quality levels. Our hotels typically outpace the local competition in both rate and occupancy penetration, while our management model leads to strong profitability levels and excellent returns on capital investment.